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Privacy Policy

We value the trust you place in Caviani LLC. Accordingly, we want you to understand what information we collect about you, how we use it, and the safeguards we have in place to protect it. Caviani LLC owns the information collected on this site and will never sell or rent this information. We will not share it in ways different from what is described in this statement unless you authorize us to do so.

The Information We Collect

Whenever you shop at Caviani LLC, we obtain from you the information we need to complete your transaction. This information may include your name, address, telephone number, driver's license number, birth date, and email address. If you use a credit or debit card it will include your account number.

If you register with Caviani LLC, we will collect the information you submit online.

If you choose to use or participate in one of our various services, promotions, programs, surveys, sweepstakes or clubs, information that is submitted will be collected. From your transactions and other interactions with us, we obtain information concerning the specific products or services you purchase or use.

We may also obtain information about other people from you. For example, if you order a gift to be delivered directly to a friend, you would need to give us the friend’s name and address. We also collect consumer information from third-party providers in order to improve the accuracy of our customer database or increase our understanding of our customers. For example, we get updated addresses from the National Change of Address (NCOA) service, licensed by the U.S. Postal Service, to assist us in having the correct addresses for our customers. We work with certain websites to present advertising to known groups of our customers when they visit those websites. This practice, referred to as "data matching," is facilitated by a third-party service provider for Caviani LLC and the advertising website. This practice avoids the direct sharing of any personal data with the advertising website. Data received back through this process is used to analyze the effectiveness of such advertising to groups of customers.

Using Information We Collect

We use the information we collect for various purposes, including:

• Completing your purchase transactions
• Providing the services you request
• Contacting you about the status of your order or shipment
• Responding to your customer service inquiries or requests (if purchasing for a client)
• Notifying you of product recalls or providing other information concerning products you have purchased
• Helping to protect against fraudulent use of your personal information
• Sending you direct mail offerings
• Sending you email communications
• Administering customer recognition programs, sweepstakes, contests and similar promotions
• Identifying your product and service preferences, so that you can be informed of new or additional products, services, and promotions that might be of interest to you
• Providing mobile marketing and service messages when requested
• Inviting you to participate in surveys
• Improving merchandise selections, customer service, and the overall customer shopping experience

Using Information We Share With Others

• Caviani LLC Family: We share information we collect with affiliated companies and licensees within the Caviani LLC family of businesses.
• Service Providers: We provide information to other companies that provide support services that help us bring you the products and services we offer, market our products and services, or process your transactions.
• Third-Party Offers: We provide information to responsible outside companies. These carefully selected companies may use the information we share to let you know about their products or services, which may include providing special offers to you.
• Promotion